Frequently Asked Questions
Where is Max Storage - Windsor Locks located?
Max Storage - Windsor Locks is conveniently located at 66 Lawnacre Rd, Windsor Locks, CT 06096.
How do I get started?
Getting started is easy! Simply visit our facility or give us a call at (860) 988-7000 to speak with one of our storage experts. We'll help you find the perfect storage solution to meet your needs.
What are the office hours?
For details on our office hours, please contact us directly at (860) 988-7000 or fill out the contact us form.
What are the access hours?
At Max Storage - Windsor Locks, you have 24-hour access to your storage unit, providing you with the flexibility to retrieve your belongings whenever it's convenient for you.
What documentation do I need to rent a unit?
To rent a unit, you'll need to provide a valid form of identification, such as a driver's license or passport. Additionally, we may require proof of insurance.
Do you offer parking for boats and RVs?
Yes, we provide both indoor and outdoor parking options for boats and RVs. Our flexible storage solutions cater to both short-term and long-term parking needs.
How can I move my belongings into the storage unit?
We provide easy drive-up access to most of our units for convenient loading and unloading. Additionally, moving carts and dollies are available for use on-site.
How do I find the nearest Max Storage facility?
Our "Nearby Locations" page allows you to easily locate the Max Storage facility closest to you. Simply enter your city or zip code, and our locator tool will provide the nearest options.
What are the security features?
Our facility is always safe at Max Storage. With 24-hour video surveillance and digital keypad entry, everything you store will stay in the best condition at all times.
What items am I not allowed to store?
While most items are allowed to be stored at Max Storage - Windsor Locks, there are some restrictions in place for safety and legal reasons. Prohibited items typically include perishable goods, hazardous materials, flammable liquids, firearms, and illegal items. For a complete list of prohibited items, please consult our facility guidelines or speak with one of our storage experts.
How do I pay my storage bill?
Pay your storage bill online using a credit or debit card. Create an account online and sign in every month. Speak with a manager about autopay.
Am I required to store long-term?
No, there is no requirement to store long-term at Max Storage - Windsor Locks. We offer flexible rental options to accommodate your needs, whether short-term or long-term.
Are there any discounts or promotions for new customers?
Yes, we frequently offer promotions for new customers, such as discounted first-month rates. Contact our office or check our website for current deals.
Can I transfer to a different unit size if my needs change?
Absolutely! If you find that you need more or less space, we can assist you with transferring to a different unit, depending on availability.
What amenities are standard across all locations?
All Max Storage facilities offer clean units, advanced security systems, and easy access. Some locations also provide climate-controlled units, moving supplies, and vehicle storage.